Issue With Webex Plugin On Outlook For Mac

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Issue With Webex Plugin On Outlook For Mac 6,9/10 1222 votes

Hello, This specific issue is happening with the Webex Productivity Tool for Outlook 2010, but I have seen other add-ons do the same thing and i was wondering on what are the best steps to troubleshoot this issue. The button from Outlook 2010 menu is gone, and I can re-enable the add-on but when you restart Outlook, it unchecks itself and disables itself. Any ideas on how to troubleshoot this? I checked the webex settings on this machine and the box for integration with Outlook is enabled. My next step is to uninstall Webex and re-install it.

After the latest updates to my MacOS and Outlook for Mac it stopped working for me. Scheduler version: 1.2.0 MacOS version: 10.14 Outlook for Mac version: 16.19 When I have an open meeting being scheduled and I click the schedule meeting button, it opens a new meeting invite in outlook with nothing actually in it, so no GTM meeting is actually created, whether in the new invite I opened or the one the schedular opened.

Plugin

BTW, I did check the MacOS Spotlight cache, and I have nothing in there to rebuild to begin with. I did, however, add and then remove a folder as described in the Apple KB to get the system to reindex, but with no success.

Webex Integration to Outlook for Mac Overview. Install and Set Up Cisco Webex Productivity Tools for Mac. Schedule a Meeting in Microsoft Outlook for Mac. Allow Someone to Schedule Webex Meetings on Your Behalf in Microsoft Outlook. Start a Meeting in Microsoft Outlook for the Mac.

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Not sure this is related here. Everything worked fine for me before the latest office update - I'm also now running macOS Mojave 10.14 and Outlook Version 16.18 - and the 'scheduler ' tool is broken. I can click to schedule meetings and it opens a new outlook calendar meeting invite - but doesn't populate with any 'goto' details. If I have a blank invite open and click the scheduler, previously the button said 'add invite' or something similar. Now it still says 'scheule meeting'.

Any updates on a patch or workaround? I've tried clearing everything, reindexing, re-installing, praying - but am now having to use webex instead. Their plugin works fine.