My Desktop Skype For Mac Wont Connect But My Internet Is Fine
Check Internet Connection Speed When you are having problems connecting with Skype, a poor Internet connection is often the problem. At the very minimum, you are required to have an upload and download speed of 30Kbps for standard voice calls; Skype recommends an upload and download speed of 100Kbps. For an HD video call, the minimum speed is 1.2Mbps and the recommended speed is 1.5Mbps. To check your connection speed, initiate a call, click on the 'Check settings' button and select 'Test now.' If your connection is not fast enough to support the call, Skype suggests closing other Internet applications and pausing downloads or uploads.
Firefox and Chrome can connect to the internet but since upgrading to Yosemite, Safari, iTunes and other Apple Apps have an exceedingly difficult time connecting to the internet. (ie server not found) I have to resort to turning off/on my wifi and/or restarting my computer. All other non-Apple applications can access the internet just fine. If the webcam was working in another program earlier and now won't run in Skype, it may be because the other program is still using the webcam. 'My Skype Camera Is Not Working on a Mac.
Keep in mind that the connection problem may also originate on the other end of the call. Upgrade Skype and Computer Software Older versions of Skype can cause connection problems, particularly when used with newer computer operating systems. Skype recommends that you always use the most up-to-date version to take advantage of new technology and bug fixes. To check for updates in Windows 8, open your Home screen, tap on the 'Store' tile and select the 'Updates' link.
If a newer version of Skype is available, it will appear in the Updates section; tap on the tile and follow the prompts to complete the installation. Skype also suggests that you install the latest software updates for your operating system. This is particularly true for Windows 8 users, as Windows 8.1 features Skype as the default messaging program. Confirming Skype Credit Availability If you are having problems connecting to a land-line or a mobile phone, the problem is often due to insufficient credit. Check your credit by choosing 'Account' from the Skype menu.
If you have a subscription, but still cannot connect, Skype recommends that you verify that the type of number and geographic location you are trying to call falls within your plan's coverage. Some subscriptions only cover specific cities or types of phone numbers. In the case of a limited subscription, you may have exceeded your monthly calling cap; to make a call, you will need to upgrade the subscription or add Skype credit. Verify Skype Functionality Occasionally, connection issues are due to problems with Skype itself. Skype publishes the status of all services on the Heartbeat blog (see Resources).
If standard troubleshooting steps do not work, check the blog. At the top of the blog, look for the icons representing Call Phones, Skype Number, Voice Messaging and Skype SMS.
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The status of each service appears directly under the icon. If Skype has a problem, it updates the status and posts a blog post to apprise users of the expected solution time. When the issue is resolved, Skype adds a notice to the post, along with the a timestamp.